Frequently Asked Questions
Get answers to all your questions about our services at Iconic Shuttles! Learn about Airport Transfers, Shuttle Services, Chauffeur, City Tours and more.
Airport Transfers (Cape Town) FAQs
1. What types of airport transfer options do you provide in Cape Town?
We offer both private transfers and shared shuttle services within Cape Town, ensuring a safe, comfortable, and timely ride to and from Cape Town International Airport.
2. Can I book an airport transfer for someone else in Cape Town?
3. How early should I book an airport transfer in Cape Town?
We recommend booking at least 24 hours in advance to ensure availability for your airport transfer in Cape Town. However, we can accommodate last-minute bookings based on availability.
4. Will I be charged if my flight is delayed at Cape Town International Airport?
No, we monitor flight schedules to ensure our driver is informed of any delays at Cape Town International Airport. You will not incur extra charges for delays due to flight changes.
5. Is there a luggage limit for airport transfers in Cape Town?
Each vehicle can accommodate a standard amount of luggage. If you have excess baggage, please inform us in advance, and we will arrange a suitable vehicle for your needs.
Shuttle Services FAQs
1. How do I book a shuttle service in Cape Town?
You can easily book a shuttle service within Cape Town through our website, by phone, or via email. Be sure to book in advance, especially during peak travel times.
2. Are shuttle services in Cape Town shared or private?
Our shuttle services in Cape Town are generally shared with other passengers going to similar destinations, but we also offer private shuttle options for those looking for more flexibility.
3. What is the maximum number of passengers for a shuttle in Cape Town?
Our shuttles in Cape Town can accommodate various group sizes, from small parties to larger groups, depending on the vehicle. We ensure there is enough space for everyone to travel comfortably.
4. How long will it take for the shuttle to arrive in Cape Town?
Our shuttle service operates on a scheduled timetable. You’ll receive your pick-up time when you book, and we strive to ensure that our shuttle arrives promptly in Cape Town.
5. Can I change my shuttle booking in Cape Town?
Yes, changes can be made to your shuttle booking. Please notify us at least 24 hours in advance for any adjustments to your booking in Cape Town.
Private Chauffeuring FAQs
1. How do I book a private chauffeur in Cape Town?
You can book a private chauffeur for your travels in Cape Town via our website, by phone, or through email. Booking in advance is recommended to guarantee availability.
2. Can I request a specific type of vehicle for private chauffeuring in Cape Town?
Yes, we offer a variety of vehicles, including luxury cars, SUVs, and more. You can select your preferred vehicle type when booking your private chauffeur in Cape Town.
3. Are your chauffeurs in Cape Town licensed and insured?
Yes, all of our chauffeurs in Cape Town are fully licensed, insured, and professionally trained to ensure your safety and comfort during your journey.
4. Can I make multiple stops with a private chauffeur in Cape Town?
Yes! Our private chauffeur service in Cape Town is fully customizable, allowing you to make as many stops as you need along the way.
5. How long can I hire a private chauffeur in Cape Town?
Private chauffeur services are available by the hour or for full-day rentals in Cape Town. You can extend your hire time if needed, subject to availability.
City Tours (Cape Town) FAQs
1. What does a guided tour in Cape Town include?
Our guided tours in Cape Town include transportation, an expert local guide, and visits to key attractions such as Table Mountain, Robben Island, and the Cape Winelands. Depending on the tour, lunch or refreshments may be included.
2. How long do the guided tours in Cape Town last?
We offer both half-day and full-day guided tours in Cape Town. The duration of each tour depends on the itinerary and the number of sites visited.
3. Are the guided tours in Cape Town customizable?
Yes, we offer fully customizable guided tours in Cape Town. You can tailor your tour to your specific interests, whether you’re exploring nature, history, culture, or adventure.
4. What languages are the guided tours in Cape Town available in?
Our guided tours in Cape Town are available in several languages. When booking, please specify your preferred language, and we’ll arrange for a guide fluent in that language.
5. Can children join the guided tours in Cape Town?
Absolutely! Our guided tours in Cape Town are family-friendly, and we can tailor the experience to suit children’s interests, making it fun and educational.
Safaris (Cape Town and Surroundings) FAQs
1. What type of safari experiences do you offer near Cape Town?
We offer a range of safari experiences near Cape Town, including game drives, walking safaris, and luxury safari tours, with opportunities to see the Big Five and other wildlife in nearby game reserves.
2. How long are the safaris near Cape Town?
Our safaris in the Cape Town area can range from half-day trips to full-day safaris. Extended multi-day safaris are also available for those seeking an in-depth wildlife experience.
3. Is a guide included in the safari experience near Cape Town?
Yes, every safari near Cape Town includes a knowledgeable guide who will provide insights into the local wildlife, ecosystems, and the best opportunities for wildlife viewing.
4. What should I bring on a safari near Cape Town?
We recommend wearing comfortable, neutral-colored clothing, bringing sunscreen, a hat, binoculars, and a camera. Our team will provide additional packing tips based on the safari you choose.
5. Are safaris near Cape Town suitable for all ages?
Yes, we offer safari experiences suitable for all ages. For younger children or those with mobility concerns, we can recommend specific safari options that will provide the best experience.
Conferencing and Special Events FAQs
1. What transportation options do you provide for conferences and events in Cape Town?
We offer a range of transportation options for conferences and special events in Cape Town, including shuttle services, private transfers, and larger vehicles for group transport.
2. Can you arrange transportation for large groups in Cape Town?
Yes, we specialize in providing transport for large groups in Cape Town. Whether for a corporate event, conference, or private function, we can accommodate groups of all sizes with our fleet of vehicles.
3. Can I arrange transport for guests from the airport to the event venue in Cape Town?
Yes, we can arrange for seamless airport transfers for your guests traveling to and from your event venue in Cape Town. We offer both individual and group transfer options.
4. How far in advance should I book transportation for an event in Cape Town?
For events in Cape Town, we recommend booking transportation at least 1-3 weeks in advance to ensure availability and secure the best rates.
5. Can you assist with last-minute bookings for events in Cape Town?
While we encourage early bookings, we can accommodate last-minute requests for events in Cape Town based on availability. Please contact us directly, and we will do our best to meet your needs.
